
Background
Since its creation in 1975 in Paris, Bonpoint has been the only French fashion house dedicated to children. Its unique, poetic style embodies a certain idea of French chic and art de vivre the world over.
The brand's range includes clothing for newborns, babies and children, as well as perfumes and skincare products. Today, Bonpoint is present in over 30 countries and through 120 points of sale.
The brand has chosen PIM tosmoothly absorb peaks in e-commerce activity.
The issues
Lack of harmonized information
Obsolete brand information systems to be modernized, and a product data model to be overhauled and unified to share the same vocabulary and repository.
Low-quality media assets
Images, photos and packshots not always in HD, and sometimes unusable on certain sales channels.
A lack of collaboration and data sharing
Product data stored and backed up independently by each department, and often duplicated.
Quable PIM solutions
The PIM solution has enabled Bonpoint's teams to improve the quality of product-related data and information, and to enhance sharing and collaboration between the various departments.
Boost sales on site and in stores
Product information is transmitted to the multilingual e-commerce site and marketplaces. Looks are updated in real time on digital shelves at points of sale. The product experience is omnichannel.
Reduce the return rate
Teams have more time to devote to the relevance and real-time updating of product content. Bonpoint customers find all the information they need to accelerate their purchasing act, and return rates are greatly reduced.
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