Improved customer satisfaction thanks to up-to-date data
Meeting the needs and expectations of customers and partners is a top priority for every company. For Roger Pradier, an expert in high-end lighting fixtures, this meant providing up-to-date product data. A challenge easily met thanks to PIM.
Background
For over 100 years, the Roger Pradier® company has been working tirelessly and passionately to brighten up our everyday outdoor spaces. Located in the heart of the Centre region of France, the company's 50-strong team brings its unrivalled expertise and Made in France manufacturing quality to bear. Roger Pradier® illuminates and accompanies life in many outdoor projects: hotels, restaurants, residential, gardens, terraces, urban spaces...
The issues
Lack of centralized data
All product-related information was not gathered in a single environment, but scattered across several locations, resulting in a lack of data reliability and quality .
Improving the flow of information between teams
Each department had its own data and did not communicate sufficiently with each other. Duplication and the risk of errors remained.
Optimizing project management
Insufficient overview of the project from A to Z, preventing teams from working efficiently and effectively.
Solutions from PIM Quable
PIM Quable has given Roger Pradier's teams a much more powerful data model to open new commercial and technological doors.
Deploying an ergonomic platform
Quickly: you don't need to be a computer scientist to enter data, as each stakeholder is involved in an easy, intuitive way.
Automate the creation of product sheets
Thanks to product data, technical data sheets are generated automatically , saving teams a considerable amount of time.
Anticipate opening up to other markets more serenely
Thanks to the management, from PIM, of different product codes for certain countries such as the United States.
The power of PIM for easy data contribution